Did you know 90% of sales and marketing professionals point to a number of disconnects across strategy, process, content, and culture.
With the technology and knowledge available today, how can that be?
After working with hundreds of B2B organizations, it can be distilled down into a single issue...
...a lack of alignment around the customer experience.
If you are able to align the processes that supports the customer journey, you will be able to provide your team the direction and clarity they need to focus on the high-impact initiatives that improve the customer experience and increase your revenue growth.
The good new is...you don't have to be an operations wizard to foster alignment between your marketing, sales, and customer service teams.
The Technical Lifecycle Journey Map is a simple, single source of truth for all your customer-facing teams you can quickly activate.
This resource will help your teams outline and define the triggers for updating contact lifecycle stages, pipeline stages, and automation in your HubSpot portal.
If you use HubSpot, you know that it promises to get you leads, but...
...it is REALLY HARD to actually mature new contacts into qualified leads!
The truth is, HubSpot CAN do everything that's promised—you just need to know how to set it up properly.
What The Customer Lifecycle Journey Map Helps You Do
Clearly define every lifecycle stage from Subscriber to Evangelist so everyone in your marketing and sales team is on the same page
Document the Technical Triggers that will change the contact’s lifecycle stage in your HubSpot CRM so you team always knows what needs to happen next to move a contact forward
Identify the behavior triggers that will warrant a lifecycle stage change so you can quickly identify which of your contacts are raising their hand to talk to you
Assign contact owners at each lifecycle stage to create team accountability so you never hear the phrase "I thought they were handling that..." again
Document the AUTOMATION needed to support it all so you can quickly modify workflows or segmentation list
"We've been working with Digitopia for about a year now and can't say enough nice things about their approach."
Colin Kapp Sr. Marketing Manager, First Foundation Inc.
"Digitopia has proven to be a reliable, strategic partner who not only act like part of our extended team, but delivered measurable results across a wide variety of KPIs, trackable through the sales cycle from prospect to lead to conversion to customer."
Mark Trullio Vice President, Worldwide Marketing, Lantronix
"We wanted to use our 25th anniversary to show the world what a difference Toshiba innovation has made. Frank and the entire team took our goals and developed a campaign that was funny, memorable and impactful."
Scott Nelson Senior Vice President, Memory Division, Toshiba
"Digitopia developed a foundation for us that has become invaluable. It's served us well as a basis for communication and marketing."
Drew Davis General Manager, The Centre
"We’ve worked with Digitopia over the last 6 months, and we’ve always appreciated their deliberate strategy. From day 1, there was a plan and process in place that was tried and true."
Erika Carmichael Director of Marketing, Empyr
"Working with the team at Digitopia has been a game changer for us."
Tim Spanjer Marketing Director, Pursell Farms
"We've been working with Digitopia for about a year now and can't say enough nice things about their approach."
Colin Kapp Sr. Marketing Manager, First Foundation Inc.
"Digitopia has proven to be a reliable, strategic partner who not only act like part of our extended team, but delivered measurable results across a wide variety of KPIs, trackable through the sales cycle from prospect to lead to conversion to customer."
Mark Trullio Vice President, Worldwide Marketing, Lantronix
"We wanted to use our 25th anniversary to show the world what a difference Toshiba innovation has made. Frank and the entire team took our goals and developed a campaign that was funny, memorable and impactful."
Scott Nelson Senior Vice President, Memory Division, Toshiba
"Digitopia developed a foundation for us that has become invaluable. It's served us well as a basis for communication and marketing."
Drew Davis General Manager, The Centre
"We’ve worked with Digitopia over the last 6 months, and we’ve always appreciated their deliberate strategy. From day 1, there was a plan and process in place that was tried and true."
Erika Carmichael Director of Marketing, Empyr
"Working with the team at Digitopia has been a game changer for us."
Tim Spanjer Marketing Director, Pursell Farms
"We've been working with Digitopia for about a year now and can't say enough nice things about their approach."
Colin Kapp Sr. Marketing Manager, First Foundation Inc.
"Digitopia has proven to be a reliable, strategic partner who not only act like part of our extended team, but delivered measurable results across a wide variety of KPIs, trackable through the sales cycle from prospect to lead to conversion to customer."
Mark Trullio Vice President, Worldwide Marketing, Lantronix
Technical Lifecycle Journey Map
Get the alignment and accountability you've been looking for across your customer facing teams with this simple, strategic and systematic tool.
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